Tag Archives: MOM processes

Discussion: Ministry of Manpower’s administrative processes

The thing that most irks him? “MOM take my passport”

By Ng Zuxiang, based on an interview in July 2018 You have a carefully trimmed goatee. You are 26 years old. You have come from Bangladesh to Singapore as the job opportunities and pay here would likely be better than at home. You came to earn a living on which your family back home can  Continue Reading »

Policy brief 2018, no. 3: Require standard employment contracts

In the third of our policy briefs for 2018, Transient Workers Count Too recommends that it should be mandatory for work permit holders to first sign a Standard Employment Contract (SEC) even before a work permit application is made. The SEC should set out all the key employment terms, and these should be in accordance  Continue Reading »

Listen as peeved MOM officer flames out in phone call

A Bangladeshi worker Rimon (not his real name) received this phone call (audio below) from a case officer of the Ministry of Manpower (MOM). As you will hear, the officer was telling Rimon off for not returning to the company dormitory as earlier instructed. As penalty for disobedience, Rimon would be repatriated forthwith. The tone  Continue Reading »

“Too late, no claim”. Miah Uzzah heads home with five years of losses

By Grace Chua, based on an interview in June 2018 Miah Md Uzzal is heading home. In the previous few weeks, he was on a mission to seek compensation for the salary underpayment he suffered for five years. Sitting at one of the restaurants that provide TWC2’s clients with free meals, Miah appears easy-going and  Continue Reading »

Work five months, fight salary case ten months

By Cheryl Lim, based on an interview in May 2018 With his jaw tightly clenched throughout our entire one-hour conversation, 41-year-old construction worker Rahman Habibur, repeatedly asks me, “Can you get back my money? You can help?” “We will try our best,” I reply. With his hand on the official court order he brought to  Continue Reading »

Where the silver lining ends: Safiar’s hopes of avoiding further indebtedness thwarted by bureaucratic opacity

By Alston Ng based on an interview in June 2018 According to a Bloomberg article (footnote 1) dated to Jan 2017, Singaporeans face the shortest unemployment period in the world, spending a median duration of merely two months before finding new jobs. No doubt, such a short transition period indicates market resilience and points to  Continue Reading »

Re attempts at salary reduction, MOM ties itself in knots

Based on details collected from casework in May and June 2018 When Rahman Safiar went to the Ministry of Manpower (MOM) to get his Work Permit processed, he was in for a shock. It was not even two weeks after arriving in Singapore for a new job with a promised basic salary of $1,600 per  Continue Reading »

MOM jealously guards their non-transparency, yet slams us for not knowing why they do what they do

On 20 July 2018, the Ministry of Manpower (MOM) posted a note on Facebook (Link) saying they wished to refute two claims that we made in the article Jaynal lost hs case at ECT; was the tribunal’s decision sound? which can be found at this link. This is our response to MOM’s statement (“refutations”) First of  Continue Reading »

More frauds committed using ministry letterhead

In October 2017, we carried a story Fraud committed using ministry letterhead [link] about how a worker was misled about the salary he would be getting before he signed on for a job in Singapore. While, as we explained in that article, we did not know who exactly was the culprit, the fact that a scam  Continue Reading »

TWC2 supports disallowing reduction of salary from IPA

In the 9 July 2018 parliamentary sitting Minister for Manpower Josephine Teo floated the following idea: MOM is considering the possibility of disallowing downward salary revisions altogether. While this will provide workers with more certainty of their wage for the entire duration of their stay in Singapore, it could also lead to possible early termination  Continue Reading »