Tag Archives: MOM processes

Discussion: Ministry of Manpower’s administrative processes

More frauds committed using ministry letterhead

In October 2017, we carried a story Fraud committed using ministry letterhead [link] about how a worker was misled about the salary he would be getting before he signed on for a job in Singapore. While, as we explained in that article, we did not know who exactly was the culprit, the fact that a scam  Continue Reading »

TWC2 supports disallowing reduction of salary from IPA

In the 9 July 2018 parliamentary sitting Minister for Manpower Josephine Teo floated the following idea: MOM is considering the possibility of disallowing downward salary revisions altogether. While this will provide workers with more certainty of their wage for the entire duration of their stay in Singapore, it could also lead to possible early termination  Continue Reading »

Rashadul goes home with only pocket change

Based on an interview in April 2018 Despite giving us a broad smile, Rashadul’s life has changed for the worse. For example, his broken knee means he will never be able to squat again. The best he can do now is to kneel on his one good knee, which at least is good enough to  Continue Reading »

How our volunteers put injured workers on the road to recovery

By Cheong Kwok Wy Enshrined in the constitution of the World Health Organisation, the notion of basic healthcare is widely regarded as a fundamental right for every human being. By and large, Singapore does provide that right to every transient worker that comes here, such as through mandatory health insurance. Our Work Injury Compensation Act  Continue Reading »

“Company don’t want me anymore,” says this year’s luckiest worker

About ten months after Subra broke his hip, the doctor said it was time to take the metal plate and screws out. His bones had fused well. It would mean a second operation. Subra rather liked the security of having the metal pieces in place; who knows what would happen if they were taken out?  Continue Reading »

Worker asks for reimbursement of medical bills, sets off chain of events

By Sun Hanchen, based on an interview in January 2018 Some months after the accident in September 2016, Rajan (not his real name) was back at work on Jurong Island, albeit instructed by the doctor to undertake only “light duties”. One morning in April 2017, heading to his worksite, he was informed by a colleague  Continue Reading »

Employment Claims Tribunal handled 1,190 cases in first year of operations

Marking the first anniversary of the new system for salary disputes, the State Courts issued a media statement on 24 April 2018 providing some statistics about the cases they handled during the first twelve months. From 1 April 2017 to 31 March 2018, the Employment Claims Tribunals (ECT), a unit within the State Courts, saw  Continue Reading »

Alone in a foreign country knowing no one who can help

In the middle of March 2018, TWC2 got a call from a Sikh temple. They were sheltering a young woman who had come to them for help. We asked that she be sent to our office. Khushpreet (not her real name) was a first-time domestic worker, who arrived in Singapore just three weeks earlier in  Continue Reading »

A review of overtime pay and related issues

Most interns are required to do some research during their period with Transient Workers Count Too. Coupled with their exposure to casework, this is to enable them to gain an in-depth understanding of at least one facet of the many issues migrant workers are faced with. Undergraduate Wang Shimeng interned with us in December 2017  Continue Reading »

Exploitative law firms: systemic solutions needed from MOM

In late March 2018, a short while after this article Two injured workers provide detailed accounts of a law firm’s practices was published, the Ministry of Manpower (MOM) asked for the names of the workers and law firms involved. Transient Workers Count Too declined to provide this information. As the details of that story indicated, the  Continue Reading »