Kumar speaks English fluently and he, of all people, should be able to interact with MOM directly over his injury claim, but he still engages a lawyer. Why?
By sheer coincidence, two men show up at TWC2, both have been waiting 19 months for resolution of their work injury claims, with no end in sight.
Forhad Dewan was relieved when he could go back to work after Covid-19. It didn't last long. He came to us for help, but we had to explain the limits.
How did Shahabuddin end up with a lawyer over his injury case when parties are not in dispute? A simple question leads to a bigger exploration.
Faiz was injured in an accident, then engaged a lawyer. We ask him who introduced him to a lawyer and why he needed to engage one.
Relationships and trust figure strongly in how a Bangladeshi worker like Khairul operates in the world. In bureaucratic Singapore, they don't work so well.
A rare success story here, where we helped a Chinese migrant worker to recover the bulk of her owed salary from a restaurant chain.
Who is responsible for ensuring that workers with claims receive food? Not given, says one worker. The "vegetables" were 10-15 km away, says another.
High Court reminds lawyers to assess injury cases carefully before filling claims under common law. This is all the more critical when workers are in desperate financial straits and see only the upside of going to court.
Rafiqul was denied work injury compensation by MOM. TWC2 had to find him a pro-bono lawyer to argue his case at the Labour Court. We won, reversing MOM's unfair decision.