TWC2’s digital service desk
As her two months with us came to an end, we asked an intern to reflect critically on the primary tool she was using to provide information and assistance to workers – the Trengo platform.
As her two months with us came to an end, we asked an intern to reflect critically on the primary tool she was using to provide information and assistance to workers – the Trengo platform.
Even though most migrant workers have bank cards and half of them have Visa- or Mastercard-enabled cards, the majority were still using cash to top up their transit cards.
Throughout the Covid-19 lockdown, Kader was almost continuously on the phone. Here's a glimpse of a migrant worker's use of technology.