What is TWC2?
Transient Workers Count Too (TWC2) is a non-government charity organisation in Singapore. We assist foreign workers who are facing difficulties in relation to their employment in Singapore. We do not charge for our assistance.
We work closely with the Ministry of Manpower (MOM) to get the best possible solution for your case. Not all cases can be solved successfully, but with our help, all possible solutions will be explored/tried.
Who we help
TWC2 provides assistance to all foreigners working in Singapore. This includes those on Work Permits and S-Passes.
Need to know the law
Foreign workers usually do not know the law. But TWC2 knows, and we have been helping workers since 2004. We can advise you what your rights are, what your options are, and what the process will be for your case.
No need for lawyers
Although it is important to know the law, you do not need to engage a lawyer for employment problems. Employment problems are not usually solved through the courts but solved through MOM. That is why no lawyer is needed. Instead, TWC2 will give you all the information you need to fight for your rights, and help you communicate with MOM. TWC2 will help you for free.
Lawyers, on the other hand, will charge you a lot of money for their services.
How we help
The three most common types of problems faced by foreign workers are:
- Salary non-payment
- Contract disputes
In cases of salary non-payment, TWC2 will advise you how to get evidence of the correct salary that the employer should have paid you. Then we will help you calculate exactly how much your employer owes you. This includes overtime pay, holiday pay and annual leave. You must calculate correctly using the formula in the law, and this is where TWC2 can assist you. Even if MOM calculates for you, sometimes a mistake is made, and TWC2 will check the calculation for you.
Then there will be meetings at MOM between you and your employer. We will teach you how to argue your case and how to present evidence.
If the employer still does not pay, we will help you take the matter further at MOM.