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Transient Workers Count Too works on a number of different fronts, ranging from engaging with policy makers to frontline assistance for migrant workers in need. Our work can roughly be divided into five categories:
Workers in need typically come to know of us by word of mouth. They also find our Cuff Road Food Programme a useful face-to-face contact point; they learn through friends that if they show up at 6:30 or 7 p.m. on any weekday evening, they will find our volunteers there who can help explain to them what recourse they have given their situation.
Because our Cuff Road programme serves Indian and Bangladeshi food, we tend to get more cases from these communities than Chinese workers or Indonesian and Filipina domestic workers. These other groups tend to reach us via our hotline.
Occasionally, workers are trapped in their places of work, or confined by repatriation agents against their will. Our staff and volunteers try our best to get the police or ministry officials to go rescue the workers; wherever possible, we accompany these officials so that the rescued workers have someone they can talk to immediately and get assistance. As one can imagine, cases appear at all times of the day and night; but when people are being threatened with unjustified deportation or put in fear of physical harm, time is of the essence.