Discussion: Ministry of Manpower’s administrative processes
Filing a salary claim, Murugesan didn’t know it triggered an investigation
Murugesan went to MOM to complain about unpaid salary. For months thereafter, he thought that the officer there would be helping to recover his owed wages. In fact, MOM was investigating something, but whatever it was, it didn’t necessarily include getting his wages back for him. TWC2 had to help him get his salary case back on track.