All Articles

TWC2’s digital service desk

July 29th, 2023|

As her two months with us came to an end, we asked an intern to reflect critically on the primary tool she was using to provide information and assistance to workers – the Trengo platform.

How do workers know about TWC2?

July 20th, 2023|

Unlike TWC2's WhatsApp number which is regularly advertised, we almost never tell workers the address of the Cuff Road Project, where workers can also come for assistance. So how do they know about it?

The hazards of driving

June 25th, 2023|

Four drivers had rather alarming stories to tell. Mostly, they felt they were working against their will and a danger to others on the road and themselves. But what could they do about it?

Here for 46 days, worked for 24

June 20th, 2023|

Ponmugan spoke no English. His only experience of work was as a casual day labourer. What happens when he's thrown into our bureaucratic workstyle.