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TWC2’s digital service desk
As her two months with us came to an end, we asked an intern to reflect critically on the primary tool she was using to provide information and assistance to workers – the Trengo platform.
The weight of off-topic comments
The things that migrant workers spontaneously mention to TWC2 gives us insight into their concerns. They begin with a cockroach.
How do workers know about TWC2?
Unlike TWC2's WhatsApp number which is regularly advertised, we almost never tell workers the address of the Cuff Road Project, where workers can also come for assistance. So how do they know about it?
Despite law, some workers still paid in cash
It's been the rule for years now, but we keep seeing workers who were paid in cash rather than through bank accounts. Is there any enforcement?
From dirty to forgotten: inadequate provision for laundry in dorms
Laundry is a regular routine for nearly everyone. What have migrant workers living in dormitories to say about this? Our intern finds out.
Levy not paid, Mamun left in no-man’s land
Employers of foreign workers must pay a monthly levy to the government. Mamun and his coworkers found that their boss hadn't paid for months; their work permits revoked.
They have bank cards, but are they going cashless? Part 2
Even though most migrant workers have bank cards and half of them have Visa- or Mastercard-enabled cards, the majority were still using cash to top up their transit cards.
They have bank cards, but are they going cashless? Part 1
We stake stock whether more workers now have bank accounts, and what kinds of bank cards are issued to them. Clear improvement since 2016.
The hazards of driving
Four drivers had rather alarming stories to tell. Mostly, they felt they were working against their will and a danger to others on the road and themselves. But what could they do about it?
Here for 46 days, worked for 24
Ponmugan spoke no English. His only experience of work was as a casual day labourer. What happens when he's thrown into our bureaucratic workstyle.